In Shanghai area, online teaching started in March and the focus has been on two levels: the city and the community.
At the city level, the Municipality of Shanghai has taught local people how and where to buy masks for protection, how to get food delivered, and provided guidance for other day-to-day tasks to cope with the outbreak. More specifically, teachers have been asked to communicate with parents and students and support the process of teaching citizens how to stay healthy and provide assistance to sick relatives.
At the community level, 35 online courses have been provided by several learning centres in Shanghai, while high-quality video lessons have been broadcast through local TV channels. Community educators have played a particularly crucial role, as they have worked as volunteers to facilitate service-learning and to promote problem-solving in the community.
Additionally, Shanghai Education Resource Centre has provided resources to pensioners.