The Covid-19 pandemic led to a large-scale transition. The remote work of millions of people around the world. Information and communication technologies have met this challenge by ensuring the uninterrupted operation of services and businesses. The IT service of the Municipality of Heraklion in the framework of the project “Heraklion, smart city” has implemented the use of free, open source software (openstack, owncloud, jitsi meet, horde, wso2 etc.) for the following electronic services for remote work of its executives. Services can be accessed through a single user access system (SSO) using unique passwords:
- Web Email (Webmail)
- Document Management
- Management of citizens' requests
- Save and share files
- Digital Signatures
- Single user access and authentication system
All the above services are using the infrastructure of the Datacenter of the Municipality of Heraklion.