Rijeka is Croatia’s third largest city. Located on Kvarner Bay, an inlet of the Adriatic Sea, it is the most important Croatian shipbuilding port and a conveniently placed harbour. As an industrial, administrative, cultural and university centre of the region, it serves 400,000 inhabitants.

In the past twenty years, the structure of Rijeka's economy has greatly changed, from an economy based on heavy industry to the new economy based on science and knowledge, and new technologies. The role of tourism as a tertiary activity is also very important in the local economy. Tourism, and in particular the development of its relatively new branch - health tourism, which uses high technology, creates a large number of new job opportunities.

Rijeka’s goal is to constantly be a smarter city – or more simply, a better city. One of the main objectives in ‘The Development Strategy of the City of Rijeka 2014-2020’ is developing a competitive economy, built on a knowledge-based society and the use of new technologies.

Rijeka digital transformation strategy

The mission and vision statements on the digital transformation of Rijeka is the main output of the first step of the digital transformation strategy. It is based on the results of a self-assessment by stakeholders, a review of current strategy and policy documents, an assessment visit including interviews with 25 stakeholders, and a vision and ambition workshop with 15 selected stakeholders.

The intention is to create a clean, safe, thriving urban environment where people can reach their full potential through education, commerce, culture, recreation and wellness. The digital transformation of the city of Rijeka is focused on mindset and cultural shifts in business and civil service delivery; from analogue to digital. While, such a technologically aided shift is desirable, it is of equal. importance to all that the uniqueness of the city is preserved.